Refund & Cancellation Policy
My Cal AI Fitness Tracker · Last updated October 2, 2026
This policy covers My Cal AI Premium subscriptions (Monthly and Annual) purchased through Google Play (Android) or the App Store (iOS, once available). It forms part of our Terms & Conditions; see also our Privacy Policy.
What you are buying
- Premium is a subscription that gives you a personal, limited, non-exclusive right to use the Premium features of the App for the period you have paid for. You do not buy or own the App, the Premium status, any feature, or any content.
- Subscriptions are billed and managed by Google Play or the App Store, not by us. The price and billing period are shown to you in the store before you pay.
- Premium includes daily limits on AI entries and photo scans, as shown in the App. Reaching a daily limit is not a fault in the service.
Cancellation
- You can cancel at any time from Google Play's or the App Store's subscription settings on your device.
- Cancelling stops future renewals only. You keep Premium until the end of the period you have already paid for (the current month for Monthly, the current year for Annual), and you are not charged again. After that, the account returns to Free.
- Cancelling does not refund the current period, and unused time is not refunded or pro-rated.
Refunds
- Purchases and renewals are final. We do not issue refunds and we are not able to process them, because payments are collected by Google Play or the App Store.
- If you believe you were charged in error, you may ask the store for a refund. The store decides under its own refund policy, and its decision is final as far as we are concerned. If a purchase is refunded or reversed by the store or your bank, your Premium access ends.
- Examples that are not refunded by us: a change of mind, forgetting to cancel before a renewal, not using the features, reaching a daily limit, or cancelling part-way through a period.
- If you have a billing or access problem, such as paying but not getting Premium, contact us and we will work with you to fix it.
No transfer or sharing
- A subscription is personal. It is tied to the store account that bought it and to a single My Cal account. It cannot be sold, resold, transferred, assigned, gifted onward, lent, rented, shared or otherwise passed to another person or account.
- Premium status, an account, and any subscription benefit have no ownership value and cannot be transferred or inherited by anyone.
- You may use your own subscription on your own devices with the same account, and you can restore it with "Restore purchases".
- We may suspend or end Premium, without a refund, if we find account sharing, resale, fraud, abuse of refunds or chargebacks, automated or scripted use, or use of a modified or unofficial version of the App to get around limits or payment.
Changes
- We may change Premium features, daily limits and prices over time. A change applies from your next billing period, and the store will tell you about price changes as its rules require. If you do not agree, cancel before the renewal date.
- We may update these Terms and Conditions, the Privacy Policy and the Refund & Cancellation Policy from time to time. By agreeing to them once, and by continuing to use the App afterwards, you accept the updated versions as they take effect, including future changes. We will update the "Last updated" date and, for material changes, tell you in the App or by another reasonable means. If you do not agree to a change, stop using the App, cancel your subscription before its next renewal and delete your account.
Your legal rights and governing law
- Nothing in this policy limits any right you have under consumer-protection or other laws that cannot be excluded by agreement.
- This policy is governed by the laws of India.